简介：DrPamelaCoxlooksatthegrandhousesoftheVictorianrulingelite-largecountryestatesdependentonanarmyofstafftoilingawaybelowstairs. TheVictoriansusheredinanewidealofservitude-whereloyal,selflessservantsweredepersonalisedstereotypeswithstandardiseduniforms,hairstylesandevengenericnamesdenotingposition.IntheimmaculatelypreservedroomsofErddiginNorthWales,portraitsofservantslikeloyalhousekeeperMrsWebsterhintatanaffectionaterelationshipbetweenfamilyandservants,buttherealityformostwasquitedifferent. Inotherstatelyhomes,hiddenpassageskeptservantsseparatefromthefamily.Anonymity,invisibilityandsegregationwereacrucialpartoftheirgruellingjob-andthestrictservanthierarchyevenkept…